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OUR PRIVACY POLICY

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Privacy PolicyLast updated: 12th September 2015

 

Rossendale Vibes CIC ("we," "our," or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

Who We Are

Rossendale Vibes CIC is a not-for-profit Community Interest Company supporting people, businesses, and creatives in the Rossendale Valley.

 

Company Registration: 16604831

Registered Address: 4 Ormerod Street, Rawtenstall, Rossendale, BB4 8EB

Email: hello@rossendale.vibes.com

Website: www.rossendale.vibes.com

 

What Personal Data We Collect

We may collect and process the following types of personal data:

  • Contact details: name, email address, phone number, business name.Marketing preferences: newsletter sign-up details.

  • Booking and service details: information submitted through forms or enquiries.

  • Event attendance: RSVPs, names, photos (only with consent).

  • Technical data: IP address, browser type, and usage data through cookies (see Cookie Policy).

We do not collect or process special category data (e.g., health, race, religion) unless specifically required and consented to.

 

How and Why We Collect Your Data

We collect your data when you:

  • Contact us via forms, email, or social media.

  • Subscribe to our newsletter.

  • Book or attend events or workshops.Use or browse our website (via cookies and analytics).

  • Engage with our services or community features.

 

We use your personal data to:

  • Respond to enquiries and messages.

  • Deliver services, events, and projects.Send marketing communications (only if you’ve opted in).

  • Manage bookings, subscriptions, and communications.

  • Improve our services and website.

  • Maintain legal and regulatory compliance.

 

Our Legal Bases for Processing

We process your data under the following lawful bases:

  • Consent: for newsletter sign-ups, promotions, photos, and optional marketing.

  • Contract: to deliver services or respond to enquiries.

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Legitimate interests:

  • to run and improve Rossendale Vibes CIC activities and services.

 

Legal obligation:

  • where required by law.

 

Who We Share Your Data With

We never sell your data. We may share your data with trusted third-party providers who help us operate, such as Google Analytics and Ticket Tailor. This is only done with strict data processing agreements in place. If required by law, we may also share your data with legal authorities.

 

How Long We Keep Your Data

We keep your personal data only as long as necessary for the purpose it was collected. For example:Mailing list data: until you unsubscribe.

 

Event data: up to 12 months after the event.

Enquiry data: up to 24 months.

Legal and financial records: up to 6 years, as required by law.You can ask us to delete your data at any time (see "Your Rights" below).

 

Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw your consent at any time.

  • Object to or restrict certain types of processing.

  • Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise your rights, contact us at hello@rossendale.vibes.com.

 

Data Security and Cookies

We take appropriate measures to protect your data, including secure hosting and password protection. Our website uses cookies to improve your experience. You can manage your cookie settings through your browser. For more details, see our separate Cookie Policy.

 

Contact Us

If you have any questions about this policy or how we handle your data, please contact:

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Rossendale Vibes CIC

4 Ormerod Street, Rawtenstall, Rossendale, BB4 8EB

Email: hello@rossendale.vibes.com

Website: www.rossendale.vibes.com

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